工作职责：
协助酒店经理管理日常运营事务。
Assist the hotel manager in managing daily operational activities.
协调客户服务和前台工作，确保客人满意度。
Coordinate customer service and front desk operations to ensure guest satisfaction.
协助招聘、培训和管理员工。
Assist in recruiting, training, and managing staff.
协助制定预算和监控成本。
Assist in budgeting and monitoring costs.
协助解决客户投诉和问题。
Assist in resolving customer complaints and issues.
协助管理客房预订和安排。
Assist in managing room reservations and arrangements.
任职要求：
大专以上学历，酒店管理或相关专业优先考虑。
Bachelor's degree or above, preferably in Hotel Management or related field.
流利的中文和英文口语和书面表达能力。
Fluent in both spoken and written Chinese and English.
具备良好的沟通和团队合作能力。
Excellent communication and teamwork skills.
具备组织和协调能力，能够有效处理多任务。
Strong organizational and coordination skills, able to handle multiple tasks effectively.
对客户服务和客户满意度有高度重视。
Strong emphasis on customer service and guest satisfaction.
有相关工作经验者优先考虑。
Prior relevant work experience is preferred.
