This role acts as front line when it comes to hands-on electrical equipment troubleshooting. They will maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, Power Distribution Units (PDUs), and wet cell batteries and associated systems. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment.
Job Location: Sterling, VA and Santa Clara, CA
Responsibilities
Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers.Create, review, and update Method of Procedures (MOPs) for routine maintenance tasks and equipment installations. Ensure MOPs adhere to industry best practices and safety standards.Lead incident response efforts to resolve facility-related issues, including power outages, cooling failures, and environmental alarms. Implement corrective actions swiftly to minimize downtime.Engage in improvement projects, often requiring reaching out to a variety of support teams and drive them from conception to completion.Coordinates daily with a multitude of third-party vendors ensuring adherence to contracted SLAsProvide on-call support during off hours for the data centers in the region. This will include responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue.
Basic Qualifications
Must have at least a bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.3+ years of experience working in data centers with an emphasis on operation and maintenance in data center infrastructure, including HVAC, electrical systems, backup generators, and fire suppression systems.Understanding of the electrical involved in critical data center operations such as: feeders, transformers, generators, switchgear, UPS systems, Automatic Transfer Switch (ATS) units, Power Distribution Units (PDUs)。Must be fluent in English and Chinese Mandarin.
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