-Number of openings 2
-85000 per year
-Benefits: health insurance, 401K, Pay vacation, employee discount
-Location: Manhattan 401 6th Ave NY, NY
-full-time job weekend availability, 8 hours shift
-Job description
-Previous work experience required
-Showcase strong leadership to direct staff, implement service standards, and maintain service level
- Being great support to GM and keeping GM fully aware of all restaurant-related issues
-Maintain a harmonious work relationship with all employees, report to GM when any staff problems
happen
-Being a great sample to staff in terms of productivity, efficiency, teamwork, keeping staff high morale
-Being responsible for managing the daily operation of the restaurant and the performance of the staff
-Maintain low staff turnover and keep staff retention
-Maintain guest relationships and resolve guest complaints, ensuring guest satisfaction
-Anticipate guests’ needs and react promptly
-Guide and encourage upsells and cost saving, including food, beverage, supply, utility, etc
-Support and maintain hygiene standards
-Responsible for ensuring consistent high-quality food preparation and sequence of service
-Being physically present on the floor during service to ensure service standards,
-Guide, direct, and train service staff
-Acknowledge return and regular guests, collect guests' information, and maintain guest relationship
-Ensuring cleanliness of the restaurant at a high level
-Ensuring a safe working environment to reduce the risk of work injuries
-Maintain professional restaurant image, staff proper uniforms, and appearance
-Communicate with culinary in regards to pace of service and guest special requests
-Help and support GM to enforce disciplinary actions if needed
-Be flexible on schedule availability
-Perform job responsibilities as requested
- 需要以前的工作经验
- 展示强有力的领导来指导员工，执行服务标准并维护服务等级
- 大力支持 GM 并让 GM 充分了解所有与餐厅相关的问题
-与所有员工保持和谐的工作关系，当员工有任何问题时向总经理报告发生
-在生产力，效率，团队合作方面成为员工的典范，保持员工士气高涨
- 负责管理餐厅的日常运营和员工的绩效
-保持低员工流动率，加强保持员工保留率
-维护客人关系并解决客人投诉，确保客人满意
- 预测客人的需求并迅速做出反应
- 指导和鼓励追加销售和节省成本，包括食品、饮料、供应、公用事业等
- 支持和维护卫生标准
- 负责确保始终如一的高质量食物准备和服务顺序
- 在服务期间亲自到场以确保服务标准，
- 指导、指导和培训服务人员
- 确认回头客和常客，收集客人信息并维护客人关系
- 确保餐厅的高水平清洁
- 确保安全的工作环境以减少工伤风险
-保持专业的餐厅形象，员工适当的制服和仪表
-就服务速度和客人的特殊要求与烹饪人员进行沟通
- 如果需要，帮助和支持通用汽车执行纪律处分
- 灵活安排可用性
-按要求履行工作职责
