· Greeting patients professionally both in person and on the phone
· Optimizing provider schedules and patient satisfaction with efficient scheduling
· Comforting patients by anticipating anxieties and effectively answering questions
· Ensuring availability of treatment information by retrieving and updating patient records
· Verifying financial records and collecting patient charges while filing and expediting third-party claims
· Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
· Completes other duties and projects as assigned
Qualifications:
· Communication skills to converse clearly over the telephone and in person
· Organization and time management to manage a variety of tasks effectively
· Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers
· Technological skills, such as using word processing and spreadsheet programs to track data
· Interpersonal skills to interact positively with patients who may be upset or stressed
· Bilingual a plus (Chinese speaking preferred)
Benefits:
· Competitive Health Benefits including Medical, Vision, Dental and Life Insurance
· 401k retirement plan with a 5% corporate match
· Paid Time Off and Sick Time Off
· Paid Holidays
Please email your resume to: [email protected]
