seeking an experienced and dynamic individual to join our team as a Commercial Lines
Insurance Supervisor. This role plays a critical part in leading and supporting our
expanding commercial lines insurance department while catering to the needs of our
diverse clientele in the minority market.
Responsibilities:
1. Oversee and manage the daily operations of the commercial lines insurance
department, ensuring efficiency, accuracy, and outstanding customer service.
2. Lead and mentor a team of commercial lines insurance agents, fostering a
collaborative and high-performing work environment.
3. Develop and execute strategic plans to meet departmental objectives, while
adhering to industry regulations and compliance standards.
4. Collaborate with other department supervisors and managers to optimize
workflows, enhance cross-functional collaboration, and improve overall
operational efficiency.
5. Conduct regular performance evaluations, provide feedback, and facilitate
ongoing training and development initiatives for team members.
6. Stay informed about industry trends, market conditions, and emerging risks to
ensure the delivery of tailored insurance solutions to clients.
7. Handle complex client inquiries or issues, resolve complaints, and act as a
point of escalation for critical matters.
Requirements:
1. Minimum of 3 years of experience in commercial lines insurance, with at least
1 years in a supervisory or managerial capacity.
2. In-depth knowledge of commercial lines insurance products, including general
liability, property, workers' compensation, and professional liability
insurance.
3. Strong leadership skills with the ability to motivate and guide a team towards
achieving targets and delivering exceptional service.
4. Excellent analytical and problem-solving abilities, enabling effective risk
assessment and management within the commercial lines insurance context.
5. Proven track record
6. Bilingual proficiency in English and Chinese (Mandarin or Cantonese) is a
must.
Compensations:
1. Base Commission Bonus
2. Retirement Health Plan
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