945 Market St, SF (IKEA adjacent Food Hall)
MOMO noodle is seeking a Senior Shift Lead to manage and oversee our noodle bar (at IKEA adjacent Food Hall) operations during assigned shifts. The ideal candidate will have experience in the food industry, be passionate about providing exceptional customer service, and have strong leadership and communication skills. The Senior Shift Lead will be responsible for ensuring that all aspects of the store run smoothly, including food preparation, customer service, and team management.
Responsibilities:
- Manage and oversee all aspects of the store operations during assigned shifts
- Ensure that all food is prepared and served according to company standards
- Provide exceptional customer service to all customers
- Train and manage a team of store staff, including assigning tasks, monitoring performance, and providing feedback
- Maintain inventory levels, order supplies as needed, and manage order-system issues
- Ensure that the store is clean, organized, and in compliance with health and safety regulations
- Respond to customer complaints and resolve any issues that arise during the shift
- Complete daily paperwork and reports of inventory tracking
- Act as a liaison between the store team and management, communicating any issues or concerns that arise during the shift
Requirements:
- High school diploma or equivalent
- Previous 3 years experience in the food industry in a leadership role
- Excellent customer service skills and the ability to work in a fast-paced environment
- Strong leadership and communication skills
- Knowledge of health and safety regulations
- Flexibility to work weekends, holidays, and evenings as needed
Preferred:
- Asian cuisine experience
Benefit:
- Pay: $24 to $27 per hour based on qualifications, with above-industry-average tips on a daily basis
- Free shift meal
- Ongoing training and development opportunities
If you are passionate about the food industry, have strong leadership skills, and are committed to providing exceptional customer service, you have to apply for the MOMO Noodle Senior Shift Lead position. We offer competitive pay, a fun and fast-paced work environment, and opportunities for growth within the company.
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