岗位职责:
1. 路线规划：与物流团队合作，设计高效的配送路线，综合考虑交通状况、包裹量和送货时间窗。
2.调度管理：协调配送司机，确保他们获得完成配送所需的所有信息和资源。
3.实时监控：利用追踪系统和通讯工具监控配送进度，及时解决潜在问题。
4.培训支持：为配送服务合作伙伴（DSP）提供培训材料和指导，优化运营、提升客户服务并改善配送效果。
5. 问题解决：作为DSP的联络人，解决配送相关问题（如地址错误、包裹损坏等）。
6. 监督管理：维护末端配送中心的准确库存记录。质量保证：进行包裹质量检查，确保符合配送标准。
岗位要求:
1. 有仓库或物流经验者优先；具备出色的解决问题能力，能够有效应对突发情况。
2. 具有较强的组织能力，能够同时处理多项任务并按时完成。
3. 精通中文和英语的双语沟通能力（书面及口头）。
4. 熟练使用电脑，掌握基础Excel技能。
5. 能够安全搬运和处理包裹。
薪资与工作时间
时薪：$2X/ hr
工作时间：上午5:30至下午2:00，每周工作5至7天（根据排班）。
工作地点: 245 S Spruce Ave. Unit 800, South San Francisco, CA 94080 United States
The Dispatcher will play a pivotal role in overseeing and optimizing day-to-day delivery operations. Key responsibilities include:
1. Route Planning: Collaborate with the logistics teamto develop efficient delivery routes, considering traffic, package volume, anddelivery windows.
2. Dispatch: Coordinate with delivery drivers, ensuringthey have all necessary information and resources for their routes.
3. Real-Time Monitoring: Utilize tracking systems and communicationtools to monitor delivery progress and address issues proactively.
4. Training: Provide DSPs with training materials andguidance to optimize operations, enhance customer service, and improve deliveryoutcomes.
5. Issue Resolution: Serve as the point of contact forDSPs to resolve delivery-related issues (e.g., incorrect addresses, packagedamage).
6. Oversight: Maintain accurate inventory records at thelast-mile distribution center.
7. Quality Assurance: Conduct package quality checks to ensure adherence to delivery standards.
8. Performance Reporting: Generate reports on delivery metrics, including success rates and areas for improvement.
9. Safety Compliance: Ensure all personnel adhere to safety regulations and guidelines.
10. Process Improvement: Work with the team to identifyopportunities for improving efficiency.
Job Requirements:
1. Some warehouse or logistics experience are preferred. Excellentproblem-solving skills and the ability to handle unexpected situationseffectively.
2. Strong organizational skills to manage multiple tasks and meetdeadlines.
3. Excellent bilingual communication skills in Mandarin and English (written and verbal).
4. Proficiency in using laptops and basic Excel skills.
5. Capable of safely lifting and handling packages.
Compensation and Schedule:
Hourly Wage: $2X/hr
Working Hours: 5:30 AM － 2:00 PM, 5－7 days per week(depending on scheduling).
Location: 245 S Spruce Ave. Unit 800, South San Francisco, CA 94080 United States
联系时请一定说明是在洛杉矶华人资讯网看到的，谢谢
联系时请一定说明是在洛杉矶华人资讯网看到的，谢谢
