Fluently use the in-house warehouse management software. On job training will be provided.
Be able to follow shipping instructions or specific routing guides provided by the customer.
Monitor and ensure customer's daily orders or special projects are processed accurately and timely. This requires close communication between the warehouse crew and the customer.
Help manage returns and part orders.
Maintain inventory accuracy and resolve any issues that the customer brings to our attention.
Provide professional customer service whether over the phone or through email.
Person with prior work experience with e-commerce or traditional B2B businesses a plus.
Bilingual in English/Chinese a must.
Proficiency in Microsoft Excel/Words/Outlook a plus.
Bachelor's degree a plus.
Job Type: Full-time
Salary: $4500.00 - $5,000.00 per month
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